FAQs
Do you offer refunds or exchanges for digital products?
We don't offer refunds due to the instant access to the products. If you have any issues with accessing your downloads please reach out to us at hello@michelle-stevens.com.
How do I access my digital products?
You will receive an email with access to a PDF that will have the links to your products. Click the links to access your products.
Are there any licensing restrictions on how I can use your digital products?
Unless otherwise noted in the listing products are for personal use only.
Templates can be edited and changed to fit your branding and style.
You may not resell the templates or Canva files.
Some products can be resold as an end product, this will be noted individually in the listing.
What happens if I accidentally delete or lose my purchased digital products?
If you create an account you can log in and access your downloads at any time by logging into your account.
If you delete your access email, you can email me at hello@michelle-stevens.com and I will be happy to resend the link to you.
Can I transfer or share the digital products with others?
It is against our terms to share your logins or access with others. If you need access for multiple individuals, please purchase additional products. The license is for one person.
Do you offer any tutorials or documentation to help me use your digital products?
Most products will have video tutorials or guides that will walk you through how to use our products.